Frequently Asked Questions
Where does LOVI ship from?
We prepare and ship orders from the United States.
How long does shipping take?
Allow approximately 1–3 business days for processing and an estimated 3–7 business days for delivery after shipment within the United States.
Do you ship internationally?
Not at this time.
How much does shipping cost?
Shipping charges are shown at checkout before you pay.
Can I return my order?
Eligible unused items can be returned within 30 days after delivery. Read our Returns & Refunds policy.
What if my order arrives damaged?
Contact us through our Contact page with your order number and photos.
How do I contact LOVI?
Visit our Contact page.